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Vetty Support Guide
Articles for Vetty's Client Users
Information and other Guides
Health Screening Tags
Set your own non-background check related status with Health Screening Tags! This allows you & yo...
Drug Panel Details
These are the drug screening panels currently offered by Vetty. This article will be updated as n...
Historical Candidate Dashboard
What is the Historical Dashboard? Candidates will only move to the historical dashboard if they h...
How to View Drug Results
In order to retrieve and View the results of a drug screening, please follow the below steps: Cl...
If you wish to upload many candidates into Vetty with one easy step, you can use the Bulk Upload ...
State Criminal Availability
Not all states have Statewide searches available. Here is the list of states where a Statewide se...
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Integration Partner Documentation
Creating an API Key for an Integration
You may want to connect Vetty with a 3rd party system via API. Many of Vetty's partners have buil...
Fountain is the high-volume hiring platform empowering the world's leading brands to streamline a...
Jump to section: Adding a web hookCreate a Harvest API keyManaging API PermissionsCreate Custom O...
What is covered in this article: Setting up the integration How to disable the integration How t...
Frequently Asked Questions
What is Adverse Action?
What is Adverse Action? In the context of background checks, Adverse Action is any action you tak...
What does ETA Hit or ETA Clear Mean?
If you click on the down carrot next to County Criminal Check, you will see ETA Hit and ETA Clear...
How to Change a Candidate Email?
If your candidate hasn't received the email invitation and reminders Vetty is sending, there is a...
How do I stop or cancel a Background Check?
In Vetty, there is no way to delete a candidate from the system. However, you can Archive the can...
How do I manage user permissions?
Inside Vetty, user roles grant unique levels of access for teammates for each stage of the backgr...
How can I check on the status of a candidate?
Inside Vetty, this is not complicated. Sign into Vetty, search for the candidate and select thei...
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