Skip to main content
Submit a request
Sign in
How can we help you today?
Search
Vetty Support Guide
Customer Resources
Customer Resources
Articles for Vetty's Client Users
Information and other Guides
Health Screening Tags
Set your own non-background check related status with Health Screening Tags! This allows you & yo...
Morgan Clerc,
Drug Panel Details
These are the drug screening panels currently offered by Vetty. This article will be updated as n...
Morgan Clerc,
Historical Candidate Dashboard
What is the Historical Dashboard? Candidates will only move to the historical dashboard if they h...
Morgan Clerc,
How to View Drug Results
In order to retrieve and View the results of a drug screening, please follow the below steps: Cl...
Morgan Clerc,
Bulk Upload
If you wish to upload many candidates into Vetty with one easy step, you can use the Bulk Upload ...
Morgan Clerc,
State Criminal Availability
Not all states have Statewide searches available. Here is the list of states where a Statewide se...
Morgan Clerc,
See all 12 articles
Integration Partner Documentation
Creating an API Key for an Integration
You may want to connect Vetty with a 3rd party system via API. Many of Vetty's partners have buil...
Morgan Clerc,
Fountain Integration
Fountain is the high-volume hiring platform empowering the world's leading brands to streamline a...
Morgan Clerc,
Greenhouse Integration
Jump to section: Adding a web hookCreate a Harvest API keyManaging API PermissionsCreate Custom O...
Morgan Clerc,
Lever Integration
What is covered in this article: Setting up the integration How to disable the integration How t...
Morgan Clerc,
Frequently Asked Questions
What is Adverse Action?
What is Adverse Action? In the context of background checks, Adverse Action is any action you tak...
Josh Gordon,
What does ETA Hit or ETA Clear Mean?
If you click on the down carrot next to County Criminal Check, you will see ETA Hit and ETA Clear...
Morgan Clerc,
How to Change a Candidate Email?
If your candidate hasn't received the email invitation and reminders Vetty is sending, there is a...
Morgan Clerc,
How do I stop or cancel a Background Check?
In Vetty, there is no way to delete a candidate from the system. However, you can Archive the can...
Morgan Clerc,
How do I manage user permissions?
Inside Vetty, user roles grant unique levels of access for teammates for each stage of the backgr...
Subrat Nayak,
How can I check on the status of a candidate?
Inside Vetty, this is not complicated. Sign into Vetty, search for the candidate and select thei...
Subrat Nayak,
See all 11 articles
Powered by Zendesk